MVSS works in the background with you when you need assistance and where it makes business sense. We fill in the gaps and form an easy and valuable extension off your business, we work in partnership, and our success is tied to yours.

By sitting under the radar and focusing on providing a quality level of service our partners leverage our strength in service and provide a sales element to the partnership. In effect, this keeps us focused on maintaining our quality of service without commercial influence.

Our white label approach has enhanced our partner's credibility in the market and allowed them to delivery vendor alternative solutions without the investment in resources and skilling up. Furthermore, new partners are recognizing how we fill the gaps to provide them a competitive edge in the market.

MVSS prides itself on its quality level of service, and MVSS will continue to build and provide value with SME's and the broader market where vendors have difficulty maintain client satisfaction.

Service's overview

Hardware break fix maintenance services, coupled with vendor backed software subscription; means that you never have to deal with overseas call centre staff when you need a part replacement. Maintaining your OEM backed software support for patches and updates has never been easier. MVSS is a local engineering company with specialized UNIX skills to diagnose replicate and replace parts to resolve issues. Click here

Operating System Support is often mandatory when system availability is your 1st priority, at MVSS we believe the two go hand in hand, issues are often interrelated and need specialized engineers who are proficient in both diagnosing hardware and software related issues to quickly resolve and maintain system availability. We include OS support in our maintenance offering for complete system support. Click here

Managed Services are all too often discussed but the value can sometimes be grey and vague, MVSS is well disciplined with a wide range of skills so that highly qualified resources are able to manage your infrastructure in alignment with your businesses demands. Click here

Training and educating our partners is vital in ensuring our partners have the right skills within their business for an extended layer of support. Partners often find advantages in utilizing training from MVSS so they can expand their own skill set for products they support, especially once they start to pickup more work and it becomes commercially viable for them to take a more serious approach and invest further into resources that fuel the growth. Click here

Professional Services and engineers are available from MVSS to help alleviate the pinch from the skills shortage in the market. Our senior engineers have a multitude of qualifications from there many years experience in the market and can assist in providing support for exotic products alongside our Server & Storage platforms. Click here