SERVICES

• Services
• Operating System Support
• Professional Services
• Harmony
• VNOC
• Training
• Hardware Maintenance
• Managed Services

VNOC

VNOC Service solution provides a comprehensive, proactive and yet simplified operational model to focus on driving overall operational efficiency of IT Infrastructure management.  MVSS is service strategy is to offer simplified yet effective enterprise service solutions to business is with a significant reduction of operational costs, by driving operational efficiency, where it meets the following objectives;

1. To provide efficient IT infrastructure management service solutions, aimed at significantly reducing a customer’s IT infrastructure management costs, by improving operational efficiency:
i.e. increase in ratio of IT equipment managed by each technical resource and reduction of onsite resource requirements.

2. To reduce and transparent delegation of infrastructure uptime responsibility to outsourced service provider.

3. To reduce management overheads of multi vendor hardware/software issues resolution by providing vendor neutral hardware/software support services organization: i.e. remove the Vendor “Ping-Pong” effect.

The effective use of Event Management technology and rock solid support services via integrated service access portal means, MVSS can now provide world class support capabilities to customers with Mission Critical systems. Customers who understand their mission critical nature of IT infrastructure whether small or large will appreciate that the total ROI gain from our VNOC service offering can be of significant value.